Hazardous-substance guidance · 10 September 2026
The certificate that isn’t a course
If your workplace uses, handles, manufactures or stores certain high-risk hazardous substances, you may need a Certified Handler. Not just a trained worker—a certified one.
Training and certification are two different steps
Under the Health and Safety at Work (Hazardous Substances) Regulations 2017, Certified Handler status is a specific compliance requirement for particular hazardous substances. It involves two steps that are often assumed to be one.
Completing NZQA Unit Standards 31290 and 31293 can give a worker the knowledge needed to handle hazardous substances safely. Certification itself is issued separately by an Approved Compliance Certifier, based on an assessment of the worker’s competency and how that competency is applied in the specific workplace.
Complete suitable training, then obtain the separate Certified Handler certificate where the regulations require one.
Where risk builds
Certified Handler gaps can look ordinary on the surface. They may only become visible when WorkSafe visits, a client asks for evidence, or something goes wrong:
- A workplace uses substances that require a Certified Handler, but nobody has been formally certified.
- A worker completes hazardous-substance training and is treated as certified when the second step was never completed.
- A certificate exists, but the workplace, substance or work covered by it has changed.
- The certified person leaves, changes shifts or is unavailable when the substance is handled.
- Managers cannot quickly produce the certificate or explain how access to the substance is controlled.
Start with the substance, not the course
Do not enrol workers in a course and assume the compliance question is settled. First identify the substances and quantities held, confirm their classifications from current safety data sheets, and work out which regulatory controls apply. Auditsure’s hazardous-substance compliance service starts with an accurate inventory and connects each product to the controls that actually apply.
The need for a Certified Handler depends on the substance and how it is used and secured. The relevant regulations, substance approval and compliance requirements should be checked for the exact product and workplace.
What good evidence looks like
- A current hazardous-substance inventory with classifications, quantities and locations.
- Current safety data sheets that workers can access.
- A documented check of Certified Handler requirements for relevant substances.
- Training and competency records for the workers who use or supervise those substances.
- The formal certificate issued by an Approved Compliance Certifier, where required.
- Clear arrangements for access, supervision, absences and after-hours work.
- A review when products, quantities, processes, locations or personnel change.
A practical check for business owners
Choose the highest-risk substance at your workplace and ask five questions:
- What is its current hazard classification?
- What is the maximum quantity held?
- Does handling it trigger a Certified Handler requirement?
- If so, can we produce the current certificate?
- Do our day-to-day arrangements match what the certificate and regulations require?
If any answer is uncertain, record it as an action rather than relying on an assumption.
How Auditsure can help
Auditsure provides practical hazardous-substance support for farms, trades, contractors and industrial workplaces. We can review your inventory, SDS records, storage, worker competency and certification triggers, then give you a prioritised action plan in plain language.
Support can include:
- on-site hazardous-substance audits;
- inventory and SDS reviews;
- checking handler, location and compliance-certification triggers;
- training and competency-gap reviews;
- storage, segregation, signage and emergency-control assessments; and
- help preparing evidence for clients, audits or WorkSafe engagement.
Auditsure can also connect hazardous-substance findings with a wider site safety audit, ongoing health and safety support, or critical-risk assessment.
Important: This article provides general information. Certified Handler requirements depend on the exact substance, classification, quantity and workplace arrangements. Check the regulations and substance approval, or obtain advice from a competent specialist or Approved Compliance Certifier.